Privacy Policy

1. Data we collect

• Account data: your name, email address, company name and password (stored only as a secure hash by our authentication provider).
• Content you add: client names, videos, scripts, reports and notes you upload or paste.
• Connected accounts: when you choose to connect Google Analytics, Meta (Facebook/Instagram) Ads or other services, we receive the data those services share with your permission, described below.
• Billing data: your plan and payment status. Card and Pix payments are processed by Square and Woovi; we never see or store full card numbers.
• Technical data: IP address, browser type and logs needed to keep the service secure and working.

2. Google user data

If you connect Google Analytics, we request read-only access (the analytics.readonly scope) to the Google Analytics properties you select, plus your Google email address to show which account is connected.

We use this access only to read aggregated website metrics (sessions, engagement, key events and revenue, broken down by date and campaign tags such as utm_content) and show them next to the matching videos inside your NTX workspace. We do not read or store personal information about your website visitors.

NTX Performance's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not sell Google user data, use it for advertising, or use it to train artificial intelligence models, and people at NTX only see it when you ask for support, for security reasons, or when required by law.

3. Meta (Facebook and Instagram) data

If you connect Meta, we request read-only access to the ad accounts you select (ads_read and, to list the accounts you manage for clients, business_management). We read ad names, campaigns, creatives (including the ad videos) and performance metrics such as spend, reach, clicks, video views and leads.

We use this data only to show performance by video inside your NTX workspace and to analyze those videos. We never create, edit, pause or delete ads, and we do not sell Meta data.

4. How we use data

• To provide the service: dashboards, video and script analyses, reports and recommendations.
• To run AI analyses of your videos and scripts. These analyses are processed for you and are not used to train AI models.
• To send account emails (welcome, password links, billing notices).
• To protect the service against abuse and fraud.

5. Sharing

We share data only with the providers that run the service for us, under contracts that protect it: Supabase (database and login), Cloudflare (hosting, storage and security), Square and Woovi (payments), Resend (email) and Anthropic (AI analysis). We do not sell personal data.

Inside a workspace, the people you invite and the clients you give access to can see that workspace's data.

6. Storage and security

Data is stored in the United States. Access tokens for connected accounts are encrypted at rest and never shown in the browser. All traffic uses HTTPS, and each workspace can only read its own data.

7. Retention and deletion

We keep your data while your account is active. You can disconnect Google or Meta at any time from your client's Integrations page; we then delete the stored access tokens and stop syncing. To delete your account and all its data, see our data deletion page (ntxperformance.com/data-deletion) or email us. We complete deletions within 30 days.

You can also revoke NTX's access directly in your Google account (myaccount.google.com/permissions) or in Facebook (Settings → Business integrations).

8. Your rights

You can ask to access, correct, export or delete your personal data, and to object to its use, under the laws that apply to you (including LGPD in Brazil and state privacy laws in the United States). Email us and we will reply within 30 days.

9. Children

NTX Performance is a business tool and is not directed to anyone under 18.

10. Changes and contact

We will post any change to this policy on this page and update the date above. Questions: [email protected].